Help Center

Skincare FAQS

Product Information

I experiencing acne after using the products, why is that?

Are your products safe for pregnancy and breastfeeding?

My skin feels oily after using the products?

Do your products help with acne?

Where are your products made?

Do you test on animals?

Are your products vegan?

Can I try before I make a purchase?

What is the expiration date for my products?

Does your products guarantee favorable results?

FAQs

Shipping

How long will it take for my order to ship?

My product was broken during transit, what now?

If my package is lost or stolen, will you replace it?

Can I expedite an order?

I placed multiple orders is it possible to combine them so that they ship together?

My package has been delivered, but it's not in mailbox. What should I do?

I'm outside of the Domestic US, how long will it take to receive my order?

My package was returned due to insufficient address. What now?

What is your return policy?

How can I return my order?

Quality Control

There is an error with my order, how do I get this corrected?

Discounts + Promo Codes

Do you offer promo codes?

How do I apply my promo code?

My promo code isn't working, what now?

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